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How to fix “YouTube videos not playing” issue on iOS and Android


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Check how to fix “YouTube videos not playing” issue on iOS and Android

YouTube is our go-to solution when it comes to consuming the most recent videos. Browsing YouTube version videos is a hobby for many people, but what if your YouTube videos stop playing? Well the world stops and you don’t know what to do with your life, do you? If you are someone who has had trouble with YouTube videos not loading, you are not alone. Until late, several people complained about various issues on YouTube.

For some, the YouTube app on the phone shows an error while playing a video or there is no video and only audio or vice versa. Both PC and Mac users seem to be facing an issue where a YouTube video just won’t start and only black screen appears in the browser.

Restart your Android smartphone

Many issues related to your smartphone can be fixed with a simple restart or reset function. This will close all apps and functions running in the background, possibly fixing the issue you are having while playing YouTube. In addition, restarting your device does not take more than a few minutes. Here is the process step by step:

  • Press and hold the power button on the left or right side (depending on the smartphone model)
  • Here you will notice three different options; Shutdown, restart and emergency mode. Click Restart or restart. You can also choose to turn off, but for that you will have to manually turn on the phone.
  • After a few minutes, your phone screen will turn back on. But if you have chosen the shutdown option, then wait a few seconds and press the power button to restart your phone.
  • After the phone restarts, open the YouTube app and try to play any video you tried to play before. It should work now.

Clear the cache on your Android

If restarting your phone doesn’t fix the YouTube not working issue on Android, you can try clearing the cache. Deleting the cache files will delete the temporary data saved on your phone and it may solve the problem.

  • Access the settings in the drop-down menu of your notification bar or directly open the Settings app
  • Select the “Apps & Notifications” or “Apps” section in settings (depending on your smartphone brand) and go to the app manager or scroll down until you find YouTube.
  • Click on YouTube and press “Storage and cash”
  • Then press “Clear data / storage” and “Clear cache”

Files and data in the cache must already be cleared. Now try to open the YouTube app and try to play any video. It should work now.

Update your android

While there is no connection between YouTube that is not working on Android and your outdated Android software, it can still cause bugs. And if your problem is due to an outdated operating system, you can easily minimize it by requesting an update.

  • Open the Settings app on your Android
  • Check for system updates, possibly in the About phone option
  • Then download and install the updates if they are available

It will take a while for your phone to update, so please be patient. And when your smartphone has finished the process, come back to YouTube and reopen that music video in the YouTube app.

Check your internet connection

Another main thing that you can do to fix YouTube not working problem is to fix your internet connection. Whenever you come across these types of errors, first check your internet connection by opening the settings menu from the notification bar. Check if your phone is connected to a Wi-Fi or cellular network.

Sometimes, however, connecting to the network is not enough. Even if your device displays “connected”, you can still access the server due to internal internet issues. Try Googling something and see if it works or not.

If you are using a router, checking the LED lights on the router can help reduce internet problems.

Check the date and time on your phone

Your phone’s date and time settings have various impacts on the apps you use, including WhatsApp and YouTube. The Google server may have problems syncing your phone with YouTube if the date and time are not set correctly. You can easily fix it manually by following the steps below.

  • Open the settings app
  • Click “Date & Time”, if you can’t find this option, you can search for it in the settings search bar.
  • Then activate the “Automatic date and time” option.

In case that doesn’t fix your particular YouTube issue, we have more solutions waiting for you below.

Update your YouTube app

While an outdated YouTube app is probably not the culprit here, you can still try to fix it by updating YouTube from your Google Play Store. It will only take a few minutes. So let’s try to follow the steps below.

  • Open the Google Play Store on your Android phone
  • Click on My apps & games
  • Click the Refresh button next to the YouTube app result and see if you can update it or not.
  • If it is available for an update, try to update it as soon as possible.

Final words: How to fix “YouTube videos not playing” issue on iOS and Android

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